Technology Leader & Strategic Problem Solver
Transforming Complex Challenges into Scalable Solutions
With 20+ years of experience in customer experience management, I build and scale innovative SaaS platforms that power millions of interactions. From concept to deployment, I create solutions that solve real business problems.
About Ahmad
Pioneering AI-Driven Contact Center Innovation
Two decades of experience now focused on revolutionizing customer experience through artificial intelligence - building platforms that minimise agent effort while unlocking unprecedented business insights.
For over 20 years, I've been passionate about solving complex business problems through innovative technology. What started as curiosity about how systems work has evolved into a proven track record of building and scaling platforms that handle millions of customer interactions.
My journey in customer experience management has exposed me to every conceivable challenge in the contact centre and CX space. From small startups to enterprise clients like Virgin Media O2, I've seen how the right technology can transform business operations.
Today, I'm pioneering AI innovation in the contact centre space. My focus for the next 6β12 months is integrating artificial intelligence into existing platforms and building new AI-native solutions that solve the industry's hardest challenges.
I'm developing AI-powered platforms that minimise agent effort through intelligent automation, while providing management with conversational AI reportingβimagine asking your system βWhich agents need coaching this week?β and getting actionable insights instantly.
AI-Powered Contact Center Innovation
Building next-generation AI platforms that minimise agent effort and provide conversational reporting.
Scalable SaaS Platform Development
Cloud-native platforms with microservices architecture and high availability.
Customer Experience Transformation
Leveraging AI to revolutionise agent productivity and insights.
Strategic AI Implementation
Identifying hard-to-crack problems and architecting AI-driven solutions.
My Ventures
Building the Future of Customer Experience
Leading multiple companies that are revolutionizing how businesses connect with their customers through innovative technology and AI-driven solutions.
Omningage AI Innovation
Customer Engagement Platform for Amazon Connect
Bridging gaps in agent and supervisor experiences within contact centers, now evolving with AI to minimize agent effort and maximize insights.
ICOMMUNIX AI-First Development
World-Class SaaS Solutions & Scalable Platforms
Pakistan-based development powerhouse creating cutting-edge SaaS solutions with a focus on AI integration and scalable platform architecture.
Adepsi
Cloud-Based Contact Center Recording Platform
Advanced recording and compliance solutions for modern contact centers, with plans for AI-powered analytics and insights.
Andama Investment
Strategic Investments in Problem-Solving Technologies
Focused on identifying and investing in innovative technologies that solve genuine business problems, with particular interest in AI-driven solutions.
Empowering the Next Generation of Innovators
Passionate about nurturing breakthrough ideas from university students and entrepreneurs. I provide mentorship, funding, and technical expertise to transform innovative concepts into successful solutions.
Student Innovation Program
For University Students with Groundbreaking Ideas
Are you a university student working on an innovative project that could solve real-world problems? I'm looking to mentor and fund exceptional ideas that have the potential to make a meaningful impact.
Apply for ProgramSaaS & AI Development Partnership
For Entrepreneurs Building Technology Solutions
Ready to build a SaaS platform, web application, or AI-driven solution? Let's discuss how I can help you architect, develop, and scale your technology vision into a successful business.
Book ConsultationHow I Can Help
Transforming Ideas into AI-Powered Solutions
Whether you're looking to solve complex technology challenges, integrate AI into your operations, or scale your platforms to handle millions of interactions, I bring 20+ years of proven expertise to help you succeed.
Strategic AI Consulting & Implementation
Transform your contact center operations with AI that minimizes agent effort while maximizing insights. Get conversational reporting where you simply ask questions and receive actionable answers.
Scalable SaaS Platform Development
Build world-class platforms that handle millions of interactions with microservices architecture, cloud-native design, and AI integration from day one.
Customer Experience Transformation
Leverage 20+ years of CX expertise to revolutionize your contact center operations, improve agent experiences, and unlock powerful customer insights.
Technology Leadership & Team Building
Establish high-performing agile development teams with modern DevOps practices, technical leadership, and scalable development processes.
Strategic Partnerships & Mentoring
Partner with an experienced technology leader who understands both the technical and business sides of scaling successful platforms and companies.
Investment & Innovation Opportunities
Connect with an active investor who focuses on problem-solving technologies and AI-driven solutions that create genuine market value.
Apply Now
Submit Your Application
Ready to get started? Choose the application that best fits your needs and let's begin transforming your innovative ideas into reality.
Student Innovation Application
Submit your innovative project for mentorship and potential funding. Tell us about your idea, team, and how you plan to make an impact.
Development Consultation Request
Ready to build your SaaS platform, web application, or AI solution? Book a consultation to discuss your technical requirements and development strategy.
Get In Touch
Let's Solve Your Technology Challenges Together
Ready to transform your business with AI-driven solutions? Choose the best way to connect and let's discuss how we can work together.
Schedule a Strategy Call
Book a focused discussion about your technology challenges and AI opportunities.
Book a MeetingSend Direct Inquiry
Have a specific question or project in mind? Send me a detailed message.
Send EmailBook Your Meeting
Choose the meeting type that best fits your needs. All meetings are conducted via video call.
Book Strategy Call Book Deep Dive